Zhang’s female accomplice, surnamed Li, received a warning from the police. At the time Tesla made its apology to her, Zhang was still in detention. She was detained for five days for disturbing public order. Zhang also paid her price for the protest. “From a lady to a virago, you only need to experience a customer rights dispute,” Zhang wrote in an online post. “To have a look” turned out to be a protest. “The woman posted a message in a group chat of Tesla car owners on WeChat (China’s twitter-like social media platform),saying she is going to the show to have a look,” a source in the chatting group told TMTPost. One day before the protest, there were signs of its occurrence. “Tesla is hitting someone’ “police entered”… “The chaos only lasted a few minutes, and there was no beating at the scene,” an eyewitness told TMTPost, adding the protester was taken out of the exhibition hall by police, minutes after she was dragged to a room by security personnel. An inevitable swarm of cameras recorded the scene and the video of the debacle went viral quickly, creating a social media stir China-wide, prompting China’s official media and regulators to react. People began to flock to the Tesla booth and surrounded it. In a melee, she tried to fight away an open umbrella used by venue security guards in an attempt to hide her from onlookers. Zhang complained about Tesla’s treatment of her claims that the brake failure of her Tesla car led to an earlier crash. Tesla unexpectedly became the focus of attention at the ongoing Shanghai auto show, while Huawei, poised to catch limelight with the launch of its first electric car, was somewhat sidelined.Īn unhappy female car owner, surnamed Zhang, clambered atop a display car at Tesla’s booth on April 19, day one of the show, wearing a white T-shirt emblazoned with the words “brake malfunction” and a Tesla logo, shouting similar accusations. A thorough investigation is needed to retrieve the truth, and in this process, laws and rules, rather than public sentiment and media criticisms, should take up the reins. In the wake of the high-profile atop-car protest against Tesla, public outcries are understandable, but the media and regulators need to stay coolheaded and restrained. Laws and rules are the bottom line of a society and the foundation for the operation of an open market. ![]() How to cope with and regulate those gray areas poses big challenges to Tesla as well as Chinese regulators. ![]() The company is having a difficult time dealing with the consequences, as market regulators are trying to look deeper into gray areas in the intelligent car industry to find solutions.Ĭan brake malfunction be detected? Should car owners be allowed access to data logs of their cars? Is Tesla’s disclosure of costumers’ vehicle data legitimate?Īs those questions remain unanswered, Tesla’s brake-failure crisis my help shed some light on them. electric vehicle (EV) giant Tesla is still brewing. SHANGHAI, April 25 (TMTPOST) - The auto-show protest staged by an angry female consumer against U.S.
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